Company Description We help to build a competitive advantage through global sourcing and supply of high-quality aluminum extrusions.
Our objective is not simply to supply profiles, but to work closely with customers to create both immediate and long-term value by advising on part design and supply chain optimization to achieve top quality products as a result of efficiency, reliability, and competitive lead times.Role DescriptionThis is a full-time role for a highly organized and detail-oriented associate to join our international operations team in Monterrey MX.
This role is responsible for coordinating order fulfillment and optimizing international logistics operations, managing supplier orders, and ensuring an excellent customer experience throughout the complete cycle of the order process.The ideal candidate thrives in a fast-paced logistics and solutions driven environment, is proactive in problem solving, and can effectively manage multiple tasks across international vendors.Mandatory Requirements (applications without these will NOT be considered)Must currently live in Monterrey, Nuevo León or surrounding areaAt least 4 – 5 years of experience in international purchasing, order fulfillment, logistics or supply chain operations.Full professional fluency in English and Spanish (written and verbal)Bachelor's degree in Logistics, Supply Chain Management, International Business, logistics engineer or related field.Ability to work primarily in-office in Monterrey.
Office location area: Cumbres Elite Monterrey.




⚠️ Important :This position does not offer relocation support.Candidates who are not currently living already in Monterrey Mexico will not be considered.Key Responsibilities:International Order ManagementVerify and manage purchase orders with global suppliersMonitor overseas production schedules and timelinesTrack timely production from vendorsPerform ownership of assigned accounts and be proactive mind for customer needs.Logistics CoordinationOrganize and assign Freight Forwarders between international origins and final customers in Mexico, United States and CanadaWork closely with documents and customs brokersMonitor shipments and resolve logistics issues proactively.Customer Service & CommunicationProvide timely updates to customers regarding order status and shipmentsRespond quickly to customer inquiriesMaintain high customer satisfaction through proactive communication and problem solvingFreight ManagementNegotiate freight costs with forwarders and carriersIdentify alternative logistics routes and cost-saving opportunitiesTrack freight expenses and maintain logistics performance metricsAdministrative & Operational SupportData entry and logistics documentationInvoice review and approvalsSupport basic financial tracking under supervision of the Logistics Operations ManagerMaintain organized logistics records and reportingRequired SkillsStrong organizational and multitasking abilitiesExcellent analytical and problem-solving skillsAbility to prioritize tasks in a fast-paced logistics environmentStrong customer service mindsetHigh attention to detail and reliabilityAbility to work both independently and as part of a teamStrong written and verbal communication skills in English and SpanishPreferred QualificationsExperience using ERP systems (NetSuite preferred, not mandatory)Management of international suppliers and freight forwardersCareer focus in international purchasing, logistics or global supply chain operationsStrong Analytical Skills focusing to optimize logistics.Effective Customer Service skills to liaise with clients, suppliers, and internal teamsExperience in Inventory Management and Supply Chain Management (a plus)Proficiency in relevant software tools for logistics and supply chain processesFamiliarity with international trade regulations and customs procedures is a plusAbility to work in a hybrid setup with strong time management, proactiveness and self-disciplineWhy Join Us?
Opportunity to perform and design career path within Integral Supply Chain in the aluminum industry at Alwood.Exposure to international vendors and logistics operations.If you meet the mandatory requirements and truly enjoy international logistics operations, we encourage you to apply and become part of our team!

📌 Order Fulfillment And International Logistics Coordinator (Xico)
🏢 Alwood
📍 Xico