16 ago
|
Convergys
|
Santiago de Querétaro
16 ago
Convergys
Santiago de Querétaro
Concentrix is seeking a Sr.
Representative in Real Time Management to optimize intraday performance for a call center program in Querétaro, Mexico.
The role focuses on staffing, agent availability, and adherence to scheduling standards to meet client expectations.
The idóneo candidate has 1+ year in workforce management or data analysis, strong English (B2), and advanced Excel (Pivot Tables).
This full-time position requires attention to detail, multitasking, and a proactive, results-driven
#J-*****-Ljbffr
📌 Bilingual Real-Time Analyst, Workforce Management (Santiago de Querétaro)
🏢 Convergys
📍 Santiago de Querétaro