HCL Tech is looking for Production Support L2 with strong PL/SQL, with the below skills: JD Responsibilities - Monitor user requests or service incidents pertaining to Flexcube app and resolve them.
- Monitor the EOD, EOM, EOY batch and identify any anomalies.
- Creation of new KBs or modifications of the KB.
- Run book creation - ITRS setup and monitoring - Create change request and manage a change implementation.
- Organize support/provide support to end user during off working hours whenever required.
- Co-ordinate with Product vendor for any patch or changes.
- Patch creation and VTM Patch - Ability to work in a fast paced, team-oriented environment with minimum direction and management oversight.
Skills Requirement - Bachelor's degree in Information Technology/Computer Science/Programming & Systems - 6+ years of experience in Prod support - Must have good experience in Flexcube modules like FT,PC PW,



LD & IC - Excellent experience in Flexcube Support, Batch monitoring and its workflow - Good at Oracle Database PL/SQL, Unix, Autosys - Excellent written and verbal communication skills - Manage the relationship with the client and all stakeholders - Understanding of different interfaces and partner systems - SWIFT messaging flow and different MT types Benefits: - Christmas bonus 30 days - Vacation bonus 25% - Internet bonus ($850 per month) - 100% Payroll schema with Social security IMSS.
- 12 vacation days at first year - Life Insurance - Profit Sharing (PTU) (15 days to 1 month of salary) - Major medical insurance - 13% Saving funds ($113,000 anuales aprox) - Meals Allowance ($3,500 mensuales aprox)

📌 Production SupportWith Strong Pl/Sql (Jalisco)
🏢 HCLTech
📍 Jalisco