Denken Solutions Inc is seeking a Customer Support Agent to manage inbound support for the client's platform.
You will resolve tickets via email, chat, and phone while liaising with product, engineering, and CS teams to maintain queue hygiene and SLA targets.Primary responsibilities include creating self-serve help documentation and surfacing recurring issues to the right teams, with 2+ years in FinTech or SaaS support and strong HubSpot skills.
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📌 Remote Wealth Tech Support Agent | Saas & Fintech Expert (Estado de México)
🏢 Denken Solutions
📍 Estado de México
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