ResponsibilitiesOversee a team of technical service representativesEstablish customer service standardsDevelop a customer contact planMonitor CRM usage and provide trainingProvide fault isolation and resolutionRequirementsBachelor's Degree or EquivalentExperience in customer service or operationsAbility to handle complex customer issuesFamiliarity with customer relationship management systemsFluent in Spanish and English
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📌 Customer Operations Lead — Parts & Service (Bilingual) (San Luis Potosí)
🏢 Jobtailor
📍 San Luis Potosí
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