Are you passionate about driving agile delivery at scale and managing complex strategic initiatives across a general organization?
As a key contributor, you'll work closely with senior leaders across to ensure efficient project execution, alignment of priorities, and continuous improvement of delivery operations.Your Main Responsibilities:- Agile Delivery Operations- Design and manage agile governance processes and tools across infrastructure product areas.
Mentor integral team members in Agile and PMO practices to build a culture of continuous improvement.
- Prioritization & Capacity Planning- In collaboration with the Agile Infrastructure Management Office, develop and run prioritization and capacity models that help guide trade-offs and decisions aligned with business goals.
- Capacity Management & Reporting- Stand up and support reporting processes that provide visibility into team capacity, identify optimization opportunities, and inform strategic planning.
- Program & Project Management- Act as Program Manager for large-scale, cross-functional initiatives.
Lead multi-year efforts with hands-on project deliverables, ensuring transparency, alignment, and timely delivery.




- Continuous Improvement- Facilitate improvement initiatives and support strategic planning forums such as global product boards, architecture councils, and vendor assessments.What You Bring- 7+ years of experience in IT operations, agile project delivery, or infrastructure transformation.
- Proven experience managing global, distributed teams.
- Strong knowledge of agile frameworks, capacity planning, and portfolio prioritization.
- Hands-on expertise with Azure DevOps, Microsoft 365 (Teams, SharePoint, Project, Visio).
- Familiarity with ITIL and all phases of the Software Development Life Cycle.
- Strong analytical, planning, and problem-solving skills.
- Excellent communication skills in both English and Spanish.
- Preferred: Experience in Microsoft Cloud services or IT service management environments.You'll Stand Out If You Have:- A track record of delivering high-impact programs across multiple roadmaps and teams.
- The ability to translate technical and business needs into clear frameworks and visuals for senior leadership.
- A consultative mindset and a passion for driving organizational excellence through agile practices.

📌 Project Manager (Xico)
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📍 Xico