**Location**: Remote (Must reside in Mexico)**Contract Type**: Freelance / Independent Contractor**Language Requirement**: English and SpanishAre you a highly organized, detail-oriented, and **bilingual Loan Officer Assistant (LOA)** ready to support a high-performing U.S. mortgage team?
We're looking for a proactive professional who can help streamline operations, communicate with clients, and ensure nothing falls through the cracks.If you thrive in a fast-paced, remote environment and have experience in mortgage processing or sales support—this opportunity is for you!
**Responsibilities Include**:- Support the Loan Officer with daily tasks and client follow-ups- Manage the Loan Officer's calendar, schedule calls, and prepare documentation- Handle lead follow-ups and pipeline updates using CRM tools- Communicate with borrowers, title companies, lenders, and agents- Collect and organize borrower documentation for submission- Maintain internal trackers and update the CRM regularly- Order 3rd party verifications (VOEs, VODs, appraisals, etc.)
as needed- Help ensure files move smoothly through submission to closing- Take initiative during LO's absence to keep files progressing**Qualifications**:- 1+ years of experience in the mortgage industry (processing, sales support, or LOA preferred)- Excellent written and verbal English - must be able to speak with U.S.based clients- Strong attention to detail and time management skills- Comfortable with fast-paced, high-volume workflows- Tech-savvy, adaptable, and eager to learn- Must have access to a personal computer and reliable internet connection**Perks of Working With Us**- Monthly compensation **paid in USD**:- Work remotely from anywhere in Mexico- U.S. holidays off- Join a supportive team that values your contributions- Long-term growth opportunity with a high-performing U.S. branchPay: $14,****** - $20,****** per month**Experience**:- Mortgage or real estate: 1 year (required)**Language**:- English (required)Work Location: Remote