This is a **work-from-home** opportunity with a stable daytime schedule.
**Upselling and retention** may be required when assisting customers with renewals or additional services.
**Key Responsibilities**- Assist with LLC formation and renewal processes, including subscription and license renewals- Address **billing inquiries, password resets, and account updates**:- Offer additional services and products where applicable (upselling & retention)- Provide accurate and professional customer support in a timely manner**What We're Looking For**- **Fluent English (C1+)** - Excellent verbal and written communication skills- Experience in **customer support, sales, or retention** roles (preferred)- Ability to **handle billing, account updates, and subscription renewals**:- Comfortable **upselling and offering retention solutions** when needed- Tech-savvy and quick to learn new software and processes- Reliable internet connection and a **quiet workspace** for remote workPay: $14,****** - $15,****** per month**Experience**:- Customer service: 1 year (preferred)**Language**:- English (required)**Location**:- Mexico (required)Work Location: RemoteApplication Deadline: 26/07/2025

📌 Bilingual Customer Service Representative (Filing Services) Work From Home (Guadalajara)
🏢 Support Zebra
📍 Guadalajara