**Benefits**:- All benefits by law- Monday to Friday- Weekends off!
- Two days of paid time off annually.
- Between 7 and 11 paid holiday days annually.
- Remote work allowance (Teletrabajo) above the market average.
- Office- Weekly grocery vouchers- Meal subsidy ($**** MXN Monthly) via voucher card.
- Private health insurance- Sponsorship for wholesale stores memberships (COSTCO/SAMS CLUB), prescription glasses, birthday benefits, and more.
- Wellness events and activities- Sponsorship for Scholarships & Professional Training- Career growth opportunities- Monthly employee engagement events- Sponsored lunch, snacks, and coffee events- Professional Training & Development opportunities**Additional information**:- Employment Type: Full-time- Schedule Monday to Friday, 7 AM to 5 PM PT- At Zventus, employee benefits vary by team, job activity and individual performance.Please refer to specific details during the interview process.
- _Please, submit your CV in English_**Job Responsibilities **- Develop and maintain comprehensive technical documentation, including how-to guides, presentations, system administration guides, implementation guides, end-user product documentation, and API documentation.
- Conduct regular content reviews to ensure product documentation is clear, up to date, accessible, and adheres to our internal quality standards.
- Own the desktop publishing process to ensure all documentation is consistent and of the highest quality.
- Maintain a centralized knowledge base that is logically organized and enables internal and external users to quickly access digital documentation on demand.
- Partner with product marketing to ensure internal and external documentation adheres to the organization's branding and style guide.




- Maintain a strong awareness of target audiences and ensure all documentation is accessible and accurate, reflecting a deep understanding of audience needs.
- Ensure product documentation is seamlessly integrated with other digital platforms.
**Job Qualifications**- Minimum of 2 years of experience in technical writing, with a focus on creating technical documentation for software or technology products.
- Minimum of 2 years of hands-on experience creating, managing, and publishing product documentation.
- Exceptional writing, editing, and proofreading skills with a strong command of grammar and style.
- Detail-oriented, consistently delivering polished, accurate, and comprehensive written materials.
- Expertise in using technology to improve documentation efficiency and quality.
- Ability to prioritize and manage multiple projects concurrently.
- Ability to work independently and as part of a team to meet deadlines and deliver results.
- Experience with a documentation portal and/or ticketing environment, such as Document360 or Jira, preferred.
- Bachelor's Degree in Journalism, Communications, English, or equivalent combination of education and experience.
- Previous experience in client/customer enablement preferred.
- Previous experience in the mortgage, enterprise data, real estate, or insurance industries preferred.Tipo de puesto: Por tiempo indeterminadoBeneficios:- Apoyo para estudios- Aumentos salariales- Bebidas gratis- Descuentos y precios preferenciales- Opción a contrato indefinido- Programa de referidos- Protegido de gastos médicos- Seguro de gastos médicos mayores- Seguro de la vista- Seguro dental- Seguro de vida- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensa- Vales de restauranteLugar de trabajo: remoto híbrido en Ex-ejido Chapultepec, ***** Ensenada, B.C.

📌 Product Documentation Specialist (Ensenada)
🏢 Zventus
📍 Ensenada