Technical Support Engineer(Please submit a resume in English)**Location**:This role is available as a hybrid or fully remote in Mexico.The Technical Support Engineer will be primarily responsible for delivering technical assistance related to Bentley's Offshore Structural Engineering software, SACS.
**Responsibilities**- Troubleshoot and resolve users' issues quickly and accurately, thereby driving user satisfaction and usage- Help in developing the product by conveying user feedback to the product team through logging of bugs/enhancement requests- Coordinate with Development, QA & Product Management teams to prioritize bug fixes- Create knowledge articles, edit existing articles to keep them current, and use those to support users- Test a product or a feature before a release- Carry out on-site/web-based technical presentations to users**Qualifications**- Bachelor's degree in Civil, Structural,



or Ocean Engineering- 1-5 years of prior offshore structural engineering-related experience- Knowledge of finite element modeling, analysis & design- Knowledge of offshore design codes API RP 2A and ISO *****- ** Experience using SACS**.
Experience using MOSES, ADINA, Staad, or AutoPIPE would be an advantage- Excellent communication skills in English (verbal & writing)- Self-motivated, proactive individual with a strong desire to learn**LI-RB**:**LI-Remote**:**LI-Hybrid**:**About Bentley Systems****Equal Opportunity Employer**:Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

📌 Technical Support Engineer (Xico)
🏢 Bentley Systems
📍 Xico