16 ago
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Intugo
|
Guadalajara
16 ago
Intugo
Guadalajara
_Advanced english skills are required_**RESPONSIBILITIES***IDENTIFYING ACCOUNTS THAT REQUIRE UPPER MANAGEMENT REVIEW.
*MAINTAINING UPDATED INSURANCE INFORMATION ON CUSTOMER RECORDS.
*ASSISTING CUSTOMERS WITH INSURANCE CLAIMS.
*WORKING WITH CLAIMS ADJUSTERS TO ENSURE PROMPT PAYMENT OF CLAIMS.
*WORKING WITH BODY SHOPS TO ENSURE PROMPT REPAIR OF VEHICLES.
*PROVIDING CORRECT DATA FOR INSURANCE REPORTS.
*HANDLING 120 CLAIM ACCOUNTS ON AVERAGE.
*UPDATING THE BATCH TO ALL NEW WRECKED ACCOUNTS**QUALIFICATIONS**High School Diploma or equivalentTwo years experience in customer service or related fieldExcellent customer service skillsExcellent communication skillsProficient with Microsoft (Excel, PowerPoint, etc.)Bilingual English/Spanish is a must**SCHEDULE**MONDAY TO FRIDAY 8:00 AM - 5:00 PM**SALARY AND BENEFITS**$17,300 MONTHLY SALARY+$4,000 MONTHLY BONUS+2% SAVINGS FUND+1,400 FOOD STAMPS+20 DAYS CHRISTMAS BONUSPay: $17,****** - $21,****** per month**Education**:- High school or equivalent (required)**Experience**:- Customer service or related: 2 years (required)- Microsoft programs: 1 year (preferred)**Language**:- Advanced English (required)Work Location: In person
📌 Customer Service Specialist (Guadalajara)
🏢 Intugo
📍 Guadalajara