**Bilingual Intake Specialist - On-Site Job in Guadalajara, Jalisco****Location**: Guadalajara, Jalisco, Mexico (100% On-Site - Not Remote)**Schedule**: Full-Time | 5 Days per Week | In-Office**Monthly Salary**: $13,000 - $16,000 MXN _(Based on English proficiency and experience)_**English Level Required**: Advanced / Fluent**Position Overview**We are currently hiring a **Bilingual Intake Specialist in Guadalajara, Jalisco** for a **fully on-site position**.
This role is adecuado for professionals with strong English skills who enjoy structured administrative work and client communication.As a **Bilingual Intake Specialist**, you will serve as the first point of contact for clients, handling inbound calls in **English and Spanish**, collecting essential information, and accurately entering data into our intake and case management systems.
**Important**: This is a **presential (on-site) position in Guadalajara**.
Remote or hybrid work is not available.
**Key Responsibilities**- Answer inbound calls in **English and Spanish** with professionalism and empathy.
- Conduct client intake interviews and gather accurate personal and case information.
- Enter data into CRM and intake systems with high attention to detail.
- Perform administrative tasks related to the intake process.
- Follow structured workflows and internal procedures.
- Maintain confidentiality and professionalism at all times.
- Collaborate with team members to ensure smooth daily operations.




**Requirements**:- **Advanced English level (spoken and written)** - salary depends on English proficiency.
- Strong organizational and communication skills.
- Ability to work in a **fast-paced, high-volume environment**.
- Comfortable multitasking while using multiple computer systems.
- Ability to work **on-site in Guadalajara, Jalisco**.
**Preferred Experience**- Minimum **1 year of experience** in:- Customer service- Call center roles- Administrative positions- Intake or client support roles- Experience with CRM systems or data entry preferred.
- Experience working with U.S.based companies or legal intake is a plus (not required).
**Required Documentation**- RFC- Constancia de Situación Fiscal ****- CURP- NSS- Valid government-issued ID- Proof of address**What We Offer**- **On-site job in Guadalajara, Jalisco** with long-term stability.
- Competitive monthly salary **based on English level and experience**.
- Professional bilingual work environment.
- Clear processes and structured workflows.
- Supportive leadership and team collaboration.
- Growth opportunities within the company.
- Consistent full-time schedule (5-day workweek).
If you are looking for a **bilingual on-site job in Guadalajara**, have a strong English level, and want to grow professionally in a structured environment, we want to meet you.Pay: $13,****** - $16,****** per monthApplication Question(s):- Por favor, déjanos tu número telefónico:- Por favor, déjanos tu correo electrónico:- ¿Radicas dentro de la ZMG?
Work Location: In person

📌 Bilingual Intake Specialist - On-Site (Guadalajara)
🏢 Hrpv Mexico
📍 Guadalajara