This is a work-from-home opportunity with a stable daytime schedule.Upselling and retention may be required when assisting customers with renewals or additional services.Key Responsibilities- Assist with LLC formation and renewal processes, including subscription and license renewals- Address billing inquiries, password resets, and account updates- Offer additional services and products where applicable (upselling & retention)- Provide accurate and professional customer support in a timely mannerWhat We're Looking For- Fluent English (C1+) - Excellent verbal and written communication skills- Experience in customer support, sales, or retention roles (preferred)- Ability to handle billing, account updates, and subscription renewals- Comfortable upselling and offering retention solutions when needed- Tech-savvy and quick to learn new software and processes- Reliable internet connection and a quiet workspace for remote workPay: $14,****** - $15,****** per monthApplication Question(s):- Are you located in Mexico?
- How many years of Customer service experience do you have?
- Do you speak English?
- What type of device will you be using for remote work?
(e.g., laptop, desktop PC)Work Location: Remote

📌 Bilingual Customer Service Representative (Filing Services) (Guadalajara)
🏢 Support Zebra
📍 Guadalajara