**RUI** is expanding its operations in Mexico City and is looking for **Bilingual Retention Experts** who are passionate about building strong customer relationships and delivering long‐term value.
**This is not just another job**.
As a Retention Expert, you will use analytical thinking, empathy, and effective communication to **strengthen customer loyalty, prevent churn, and enhance the customer experience** in a fast‐paced, professional environment.
**What We're Looking For**- 1+ year of experience in **retention, sales, or customer service**:- Strong interpersonal and **relationship‐building skills**:- Analytical mindset to assess customer needs and trends- Excellent **communication skills in English and Spanish**:- Experience in call centers and **CRM systems** is a plus**What We Offer**- **Base salary up to $21,000 MXN**:- **Commission opportunities**:- **Paid training**:- **Full law benefits (100% IMSS)**:- **Food vouchers**:- Safe, accessible on‐site location in **Benito Juárez, CDMX**:- Real **career growth** within a growing operation**Job Types**: Full-time, Commission, PermanentPay: $19,****** - $21,****** per monthWork Location: In person

📌 Bilingual Retention Expert (Xico)
🏢 Rui
📍 Xico