**About Us**:GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture.The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth.
**About the role**:The Administrative Assistant plays a critical role in the mortgage process by ensuring that every borrower's homeowners insurance meets lender requirements and is processed in a timely manner.This position works closely with loan officers, processors, underwriters, and insurance agents to collect, verify, and track insurance documents needed to move loans through to closing.
**Key Responsibilities**:- Coordinate with insurance agents and carriers to collect homeowners insurance declarations, binders, and updated policy documents.
- Review and verify insurance policies to ensure they meet lender and investor requirements, including appropriate coverage amounts, deductibles, and escrow information.
- Communicate directly with internal teams—processors, closers, loan officers—to provide updates and resolve any insurance-related issues that may delay closings.
- Track and maintain accurate insurance documentation in the loan file using company systems and pipelines.
- Serve as a point of contact for internal escalations or clarifications regarding insurance timelines, requirements, or exceptions.
- Ensure policies are in place and validated prior to loan funding.
- Assist with renewals, policy updates, and coordination with escrow for existing loans when needed.




- Help develop and refine insurance-related processes, checklists, and quality control standards.
- Stay current on industry regulations and investor/lender guidelines related to property insurance.
**Requirements**:- High school diploma or GED required; college degree in a business or finance-related field is a plus.
- 1-2 years of experience in the mortgage industry, homeowners insurance, or loan servicing.
- Excellent organizational skills and attention to detail.
- Strong communication and collaboration skills; comfortable working with multiple departments.
- Ability to handle time-sensitive tasks and manage a high-volume pipeline.
**What We Offer**:- Salary $21k - $22k gross- Full **law benefits (20 days of Christman bonus at year, 37.5% instead of 25% of vacation bonus)**:- **Punctuality** and **attendance bonus of $2,200 MXN tax free monthly**:- **Caja de Ahorro**:- **Excellence**bonus of $1,000 MXN tax free trimestral- **Medical Insurance (mayor, minor and preventive)**Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $21,****** - $22,****** al mesBeneficios:- Caja de ahorro- Días de maternidad superiores a los de la ley- Días de paternidad superiores a los de la ley- Programa de referidos- Protegido de gastos médicos- Seguro de gastos médicos mayores- Seguro dentalPregunta(s) de postulación:- What's your salary expectation in Mexican pesos and gross wisely?
- Are you comfortable working in an onsite setting?
Idioma:- Inglés (B2 - C1) (Deseable)Lugar de trabajo: Empleo presencial

📌 Administrative Assistant (Guadalajara)
🏢 GDL Connectde CV
📍 Guadalajara