Supervisor, Talent Management Central – Mexico City
Oliver Wymanis a global leader in management consulting.
With offices in more than 70 cities across 30 countries, the firm combines deep industry knowledge with expertise in strategy, operations, risk management and organizational transformation.
Our clients are CEOs and executive teams of the top Global 1,000 companies.
Our thought‐leadership is evident in books, white papers, research reports and business‐press articles.
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We are looking for aSupervisorto lead the Talent Management Central (TMC) Coordinators based in Mexico City.
This is a hybrid role that requires presence in the office 2 days per week, with no option for remote work.Key ResponsibilitiesDay‐to‐day management of the Talent Coordinators (TCs) in Mexico CityEnsure uptime of the TMC while managing TC workloadsContinuous process improvement in coordination with the Talent Management teamWorkflow assignment and coordination for the TCsInteraction and alignment with the TMC location in WarsawProvide hands‐on training to TCs on OW systems so they become expertsCapacity and load management of the TC team, including hiring and performance managementFlawless execution of key talent‐management processesManagement and tracking of SLAs (including redefining them as needed)Proactive process improvement and enhancementsAccurate and timely report productionSupport for the Talent Management team across the Americas and globally, participating in meetings and feedback sessionsOccasional surge support or execution of complex use cases as requiredAssist in the execution of administrative tasks and processes related to staffing, performance management and consultant talent programs (e.g.,



Flex OW)Provide analytics and reporting support for Talent ManagersStaffingSupport TM teams to ensure timely and accurate updates to the staffing system (Certinia)Create Resource Requests for upcoming projectsCheck end dates/ extensions and review writers for assignments with upcoming end datesAttend staffing meetingsGenerate and disseminate regular and ad‐hoc reportsConsultant Performance ManagementSupport execution of the year‐round performance management process for consultants by providing PMO support (key process steps, TM checklist, communication templates, etc.)Generate basic reporting on process complianceAct as system owner for the firm's proprietary performance‐management systems for consultants and carry out system testing when requiredManage the creation and distribution of system folders for annual Career Review processWork with Talent Managers to ensure project review requests are generated accurately and timelySupport Talent Managers in chasing overdue project reviewsMaintain accurate records on project review completion status and provide regular reportsSupport Talent Managers where neededAdministration of Talent Programs (e.g., Flex OW)Help manage colleague programs such as the annual MBA sponsorship process, Non‐Profit Fellowship, and Golden Passport / Mobility programMaintain the intranet page on Flex OW optionsAd Hoc Tasks and ReportingAd‐hoc analysis and reports as required by Talent ManagementCoordinate updates for TM‐related fields in our system of recordsNote that significant vacation periods are typically not possible during May, June,



September and October due to critical workExperience RequiredBA/BS and a minimum of 4 years' experience in performance/talent management or HR administrationPeople‐management experienceProcess‐management experienceProficiency with data analysis and reporting; experience with a resource‐management system is highly desirableExcellent written and verbal communication skills in EnglishTechnical SkillsStrong Microsoft Excel (analytical) skillsWorking knowledge of Microsoft Word and Power PointBasic understanding of systems and an aptitude for learning new medium‐complexity systemsSkills and AttributesVery high attention to detail and accuracyPositive, proactive and continuously seeks ways to improve processesSelf‐motivated, comfortable working as part of a global team, taking full ownership of work with flexibility to prioritize as neededAbility to organize, prioritize and manage own day and that of the team to meet deadlinesStrong collaborator in a multicultural environmentEEO Statement and Diversity Commitment
Marsh Mc Lennan is committed to creating a diverse, inclusive and adaptable work environment.
We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
We are committed to hybrid work, with the flexibility of working remotely and the benefits of in‐office collaboration.
All colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Office‐based teams will identify at least one "anchor day" per week for full‐team presence.

📌 Oliver Wyman - Supervisor, Talent Management Central - Mexico City (Xico)
🏢 Oliver Wyman
📍 Xico