Job Opportunity: Onsite Support Engineer at AVASO Technology
Location : Ciudad Juárez, Chihuahua, Mexico
Employment Type : Dispatch
Experience : 2+ years
Language Known:English, SpanishCompany Overview :
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services.
We are committed to delivering cutting-edge technology solutions to our clients worldwide.
If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.Position Overview:
We are seeking an experiencedOnsite Support Engineerto join our team inLocation:C iudad Juárez, Chihuahua, Mexico.The successful candidate will provide technical support, troubleshooting, and IT assistance to end users.
This role requires someone with strong technical skills and a customer-focused approach.Key Responsibilities:
Provideon-siteandremote desktop supportfor users, ensuring issues are resolved quickly and efficiently.
Troubleshoot and resolve hardware, software, and network-related issues.
Install, configure, and maintain desktop systems, laptops, and peripherals.
Ensure the deployment ofoperating systems, updates , andsoftware packages.
Work with the IT team to resolve and escalate issues as needed.
Perform routinesystem auditsand ensure systems are up-to-date and secure.
Provide end-user training and technical documentation where necessary.




Collaborate with team members and manage support tickets for various internal stakeholders.Required Skills & Qualifications:
2+ yearsof experience inDesktop Supportor similar roles.
Strong experience withWindows OS ,Mac OS , andLinuxenvironments.
Experience with Active Directoryfor user management, group policies, and security.
Proficient withremote desktop toolsand troubleshooting techniques.
Experience withnetworking protocols(TCP/IP, DNS, DHCP).
Strong knowledge ofMS Office Suiteand other productivity software.
Expertise in hardware diagnostics, repair, and replacements.
Knowledge ofsystem imagingand software deployment tools (e.g., SCCM, MDT).
Familiar withITILprocesses for incident, problem, and change management.
Strong communication skills, with the ability to explain technical issues to non-technical users.
Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
Fluency in English, Spanish.Must Have Skills:
Certification :Comp TIA A+, Microsoft Certified Desktop Support Technician (MCDST) , or equivalent.
Experience withcloud-based applications(e.g., Microsoft 365, Google Workspace).
Knowledge of IT security best practices and protocols.Why AVASO Technology?
Join adynamic and innovative teamwith a integral presence.
Opportunities forcareer growthandcontinuous learning.
Competitive salary andbenefitspackage.
Work withcutting-edge technologiesto shape the future of IT solutions.How to Apply:
Ready to take your career to the next level?
Apply now by clicking the"Easy Apply"button or send your resume to

📌 Information Technology Support Specialist (Chihuahua)
🏢 Avaso Technology Solutions
📍 Chihuahua