**About NTT DATA Services**
**NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law**
NTT DATA, Inc. currently seeks a Help Desk Associate - PartTime - to join our team (Remote in Mexico).
**Requirements**:
- Availability to work 22.5hours per week
- Interest in working on morning shift
- Advanced English
- Looking to work in IT Environment
- 6 months of experience in Customer Service
We Offer:
- Competitive salary
- Grocery Tickets - 12% of base salary
- 30 days of Christmas bonus
- 10 days of vacations
- 50% Vacation bonus
- 5 personal days per year
- Medical insurance
- Life insurance
- Dental Insurance




- Discounts with selected Optics
- Opportunity to grow in the company
Activities
- General L1 support for hardware and MS Office packages
- Answer technical support calls providing and escalating to other support groups
- Document troubleshooting steps and detailed description of the customer incidents and requests
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
We are currently seeking a Help Desk Senior to join our team in Guadalajara, Jalisco, Mexico.
**Job Segment**:
Help Desk, Information Technology, Consulting, Technical Support, Technology

📌 Helpdesk Part-time Associate (Guadalajara)
🏢 Ntt Data
📍 Guadalajara