Job Purpose:
Handle all calls, including Potential New Clients, Clients, Providers, Hospitals, Courts, Adjusters, and others, providing a first contact experience and services aligned to the Company mission, values, and goals.
Key Responsibilities:
- **Call Management**: Identify the type of call and provide the caller required information and routing to the right recipient according to the established processes and guidelines, exceeding expectations to ensure caller satisfaction.
- **Call Documentation**: Input all data required for each type of call on the system and, if necessary, on other internal tools aligned with processes and guidelines.
Required Competencies and Skills:
Economic Considerations and Benefits:
- Salary: $15,000.00 Mexican Pesos per month.
- Performance-Based Compensation: Up to $20,000.00 Mexican Pesos per Quarter (Annualized amount up to $260,000.00 Mexican Pesos).
- Benefits: All benefits given by Mexican law. Grocery vouchers of $1,000.00 pesos per month.
Tipo de puesto: Jornada completa
Salario: $13,000.00 - $15,000.00 al mes
Horario:
- Turno de 8 horas
Tipos de compensaciones:
- Bono de productividad
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Bilingual Customer Service Representative (Saltillo)
🏢 Busko
📍 Saltillo