Why Compucom? (Overview):
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
What We Need & What You'll Do (Responsibilities):
As a technical support you will provide support and facilitate communication and collaboration
between IT and other departments, helping to resolve and even avoid preventable glitches and
Who You Are (Qualifications):
- Excellent written and verbal communication skills, with emphasis on confidentiality, tact, and diplomacy
- Basic knowledge of technical support
- Basic troubleshooting skills
- Excellent troubleshooting and problem-solving experience
- Knowledge of definitions such as VPN, IP address, active directory, etc.
- Have the availability to be able to work 9 hrs. per day and 5 days per week in our hours of operations from Monday to Sunday in the schedule of 6:00 am - 11:00 pm
- Have at least 20 mbps of internet speed

📌 Service Desk Tech I (Tláhuac)
🏢 CompuCom Systems
📍 Tláhuac