**Redefine the future of customer experiences. One conversation at a time.**:
We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.
Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.
If you're ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you're in the right place.
**Build Amazing - Deliver Amazing - Live Amazing - Be Amazing**:
Job Duties:
- Collaborate with various product team members and help to define AI product specifications and expected outcomes
- Lead and organize the team to meet AI product and technical roadmaps and commitments to ensure that they deliver the highest value
- Resolve conflicts and dependencies impacting the team of delivering product in time
- Plan and allocate resources in team to meet expectations on medium and long-term AI roadmaps
- Facilitate development and knowledge sharing processes, personal growth within the team
- Continuously improve how the team functions and delivers software.
- Lead design session for AI Projects, participate in code reviews and have the ability to mentor engineers at a technical level
Job Requirements:
- Education Requirements: Masters degree in Applied Mathematics, Computer Science, or closely related.
- Experience Requirements: 24 months in job offered, Engineering Manager, or closely related.
- Special skills requirements:




- Experience working with VoIP communications
- Experience collaborating with various product team members and help to define AI product specifications and expected outcomes
- Experience leading and organizing a team to meet AI product and technical roadmaps and commitments to ensure that they deliver the highest value
- Experience planning and allocating resources in team to meet expectations on medium and long-term AI roadmaps
- Experience maintaining policies and procedures that produce high quality software product and service
- Experience with End-to-end product development management
- Experience evaluating different algorithmic approaches to solve product use cases
- Experience building solutions according to market regulations
**Nextiva Core Competencies / DNA**:
**Rewards & Benefits**:
Major Health insurance for you and for your legal partner and children under 25 years
Vision and Dental covered
Life Insurance - 24 times your monthly salary
30-day Christmas Bonus (Aguinaldo)
50% Vacation premium
12 days for vacations on your first-year anniversary
Newly hired full-time employees of Nextiva earn ten (10) personal days before their first anniversary
After your first year you will be entitled to 5 personal days each year after each anniversary date additional to your vacation days
Company matched Food Vouchers - You receive 1 x monthly UMA (Unidad de Medida y Actualización) per month
Company matched savings fund - 13% of your monthly salary capped to 1.3 times the annual value of the UMA
$500 MXN monthly Telecommunications stipend for remote workers (non applicable for 100% on-site roles)
Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B. To check out what's going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.
LI-JG1 #LI-Remote

📌 Ai Engineering Manager (Guadalajara)
🏢 Nextiva
📍 Guadalajara