Positions are open to Mexican Citizens and official residents of Mexico.
Location: Guadalajara (hybrid)
Strong English interpersonal skills required
**About the AstraZeneca**
AstraZeneca is a integral, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At Astra Zeneca, we’re dedicated to being a Great Place to work!
The Enterprise Tools Management Engineer will be responsible for the design, development, implementation, and support of AstraZeneca Enterprise Tools & Services. This will involve all aspects of planning, analysis, design, development, testing and implementation of solutions, and may involve working closely with third party suppliers.
**Accountabilities**
- Develops technical expertise and shares knowledge as required with project teams working on the development, implementation, maintenance, and improvement of Enterprise IT Management Tools & Systems
- Provides support in reviewing technical designs and ensuring adherence to the AZ Architecture Roadmap, Information Services Strategy and High-Level Designs, as well as regulatory requirements and standards
- Assists in the preparation of business cases, Request for Proposals, supplier selection and evaluation of proposals.
- Assists more senior employees in defining infrastructure solutions, ensuring alignment with the target benefits and value expected.
- Assists in the design,



development, configuration, and documentation of infrastructure components.
- Provides support with performance analysis and document solution components.
- Gathers and collates management reporting information on existing infrastructure solutions and services.
- Performs maintenance and support activities, routine analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels, on call as necessary.
- Supports investigations of problems within existing solutions utilising ITIL V3.0 principles
- Must demonstrate the capability to identify and propose innovative solutions to improve service performance.
**Requirements**:
- Relevant qualifications in Enterprise IT Monitoring and Management Tools
- Evidence of designing, implementation and integration of innovative infrastructure management system and services
- Prior experience in an Information Services/Information Technology environment with good business acumen
- Proven experience of managing relationships with 3rd party suppliers
- 5~15 years of experience in owning and managing Enterprise IT Monitoring and Management Tools, including end-to-end lifecycle Management.




- Good communication skills supporting joint working with geographically remote colleagues.
- Proven track record of designing, engineering, and supporting enterprise management and monitoring tooling.
- Experience in scripting and related languages like JavaScript, PHP, Python, Perl, etc
- Ability to interpret and communicate technical information into business language.
- Proven, excellent industry experience and ability to interact effectively and lead technology roadmaps with 3rd parties.
**Desirable**
- Experience in leading global project teams
- Proven track record of delivering pharma supply chain projects to time, cost, quality, standards and ensuring regulatory compliance.
- Experience of managing through complex problems, demonstrating conceptual thinking and
- judgement to find innovative solutions. Factors could be financial, legal, fiscal, compliance, technical, political and personnel.
- Third Party Suppliers / External Consultants
When we put unexpected teams in the same room, we ignite ambitious thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our outstanding and bold world.

📌 Enterprise Tooling Product Engineer (Guadalajara)
🏢 Astrazeneca
📍 Guadalajara