2 Openings- Guadalajara**Role description**:
**Revenue Cycle Provisioning Analyst**
**Associate I - Cloud Infrastructure Services**
**Who We Are**:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
**You Are**:
UST is searching for a Revenue Cycle Provisioning Analyst who will follow the runbook/SOP to monitor, track and co-ordinate to closure incidents/service requests.
**The Opportunity**:
- Manages and/or assists with assigned small to medium projects that may involve multiple facilities.
- Key tasks or functions for this position include:
- Leading status calls each week with key markets and vendors to proactively meet SLA's.
- Coordinating with HSC, vendor(s), and local markets on access needs for systems as needed.
- Leading solutions-driven outcomes with revenue cycle end users and various departments when needed.
- Acting as an escalation resource for all requests falling outside of SLA or standards of service from all areas of the organization.
- Monitoring ITSM queue to ensure requests are handled in a timely manner.
- Designing and creating metrics-based reports from Service Now or other tools.
- Creating and maintaining clear, concise, complete documentation.
- Cerner user provisioning will be a primary task.
This position description identifies the responsibilities and tasks typically associated with the performance of the position.



Other relevant essential functions may be required.
**What you need**:
- Ability to work on multiple projects simultaneously, especially in a cross-functional environment.
- Knowledge and understanding of the customer's business requirements.
- Working knowledge of Change Management processes and concepts.
**What we believe**:
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion, and to place people at the center of everything we do.
**Humility**:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
**Humanity**:
Through business, we will better the lives of those less fortunate than ourselves.
**Integrity**:
We honor our commitments and act with responsibility in all our relationships.
**Equal Employment Opportunity Statement**
UST is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.#UST
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**Skills**:
Revenue Cycle Management,Account Creation,Paragon,Medhost
**About UST**:
UST is a integral digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Revenue Cycle Provisioning Analyst (Guadalajara)
🏢 Ust Global
📍 Guadalajara