**LOCATION: Guadalajara - Mexico**
**REPORTS TO**:Lead Customer Specifications US &** Canada**
- Lead and coordinate the South America/Mexico (LATAM) customer specification review process by working with appropriate participants from each plant and country to provide timely specification reviews to our customers in alignment with customer segmentation policy
- In partnership with LATAM colleagues, ensure timely responses to customer related inquiries.
- Review customer quality agreements with the appropriate plant and edit agreements to meet Ingredion quality requirements.
- Meet with customers, plant quality and sales to complete agreements and specification reviews for LATAM.
- Submit regional reviews for global customer review.
- Ensure completed customer specifications and quality agreements are organized and saved in a shared location for easy retrieval by plant quality and integral document teams
Skills
- Proven commitment to the promotion of a safe work environment.
- Bachelor’s degree required




- Minimum of 2 years of experience in an operational, technical, or business role, Plant Quality or Customer quality documentation experience strongly preferred
- Proven ability to work with cross functional teams
- Computer experience. Salesforce and Sharepoint a plus.
- Ability to work and interact with all levels of the LATAM Quality Organization
- Ability to cultivate positive relationships with and between customers, team members, plants, support functions and functional groups.
- Strong planning, organizing and time management skills.
- Strong attention to detail, work independently
- Ability to learn quickly, embrace change, multi-task, prioritize in high volume, fast-paced environment
- Fluency in English, Spanish is required. Portuguese is desired.
- Hybrid work schedule - Guadalajara.
**Relocation Available**:
No

📌 Specialist Global Quality Documentation (Guadalajara)
🏢 Ingredion Global Business Services, S.A. de
📍 Guadalajara