This position reports to Engineering Manager of Ford Pro Insure.
Key Ford Credit TSP Organization Facts
- Over 1,000 general team members
- Spread across 8 locations: USA, Argentina, Brazil, United Kingdom, Spain, Germany, India, and China
- P&C; Insurance industry experience required
- Bachelor's degree in Business Administration, Computer Science, or related field.
- 3+ years of experience as a Business Analyst in the Auto/Commercial Auto Insurance domain.
- Strong understanding of SAAS platforms and experience working with cloud-based software solutions.
- Solid understanding of software development life cycle methodologies such as Agile, Scrum, and Waterfall.
- Experience in requirements gathering, analysis, and documentation.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Detail-oriented and highly organized.
- Knowledge of underwriting principles and practices, including risk assessment, pricing, and policy issuance.
- Familiarity with insurance products and coverages, including liability, property damage, bodily injury, and collision.
- Understanding of regulatory requirements and compliance standards in the insurance industry, including state and federal regulations, industry standards, and best practices.
- Ability to interpret and analyze insurance data, such as loss ratios, claim frequency, and severity, to identify trends and patterns and recommend solutions.
- Knowledge of claims management processes, including claim reporting, investigation, settlement, and litigation management.
- Familiarity with insurance rating systems and methodologies, including rating algorithms, factors, and variables.




- Experience working with insurance brokers, agents, and carriers, and an understanding of their roles and responsibilities in the insurance value chain.
- Understanding insurance industry trends and emerging technologies, such as telematics, artificial intelligence, and their potential impact on the insurance business model.
- Past experience integrating the packaged solution with third parties like Origami/DuckCreek/Guideware preferred.
Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.
- Analyze business requirements related to Auto/Commercial Auto Insurance domain and recommend solutions to meet business objectives.
- Collaborate with cross-functional teams to identify and prioritize requirements and ensure solutions are aligned with overall business strategy.
- Participate in requirements gathering, design, and testing phases of the software development life cycle.
- Develop detailed business requirements documentation, use cases, user stories, and acceptance criteria.
- Conduct stakeholder interviews, workshops, and focus groups to gather requirements and feedback.
- Facilitate discussions with business and technical teams to ensure shared understanding of requirements and ensure that solutions are feasible.
- Work with development teams to ensure solutions meet requirements and are delivered on time and within budget.
- Assist in the testing and validation of solutions to ensure they meet business and technical requirements.
- Identify areas for process improvement and recommend solutions to optimize workflows.

📌 Business Analyst - Ford Pro Insure (Naucalpan de Juárez)
🏢 Ford Motor
📍 Naucalpan de Juárez