**Overview of role**:
Automation Analyst is responsible for supporting continuous improvement initiatives across the HR teams, helping to identify automation opportunties, proposing & creating desktop automation solutions. The role will also involve close partnership with our Automation Center of Excellence (CoE) team & peers across our global Continuous Improvement (CI) team to understand right automation solution, leveraging from internal tools where possible ensuring the roadmap is accurately prioritized & timelines are achieved.
**Responsibilities**:
- Identifies technical solutions that meet emerging needs and improve efficiency of processes from an automation perspective.
- Consults with process owners, supervisors, managers & key stakeholders to understand the improvement opportunity ensuring support in the transformation of high quality, process execution throughout the HR organization.
- Act as a change agent to improve existing processes, working closely with our CI Champions to leverage from their knowledge & expertise.
- Ensure the global CI tracker is up to date, avoiding duplication of items & ensuring accuracy in report outs.
- Brings forward new suggestions / ideas through team interactions, feedback & process reviews.
- Adaptable in approach to support core CI team,



taking an interest in training, quality audits & presenting demos and / or status updates.
- Ensures regular contact & interactions with regional counterparts to strenghten skill set & support automation progression.
- Support global projects as required whilst maintaining steady progress in automation delivery within region.
- Actively engage with the global CI team to ensure standardization & alignment of ‘ways of working’ whilst supporting a ‘one team’ mindset.
**Job Requirements**:
- Experience using MS Office 365 process automation tools Power Automate, Power Apps and SharePoint
- Business intelligence tool (Power BI)
- Desired knowledge of automation software (UIPath, BluePrism, etc)
- Able to handle large amount of data in excel or other data base programs
- High Analytical and Problem-Solving skills
- Desired experience on Continuous Improvement/Lean Initiatives
- High English Proficiency (written and spoken), capable of delivering presentations in English
- Oral and written communication skills
- Ability to understand and develop successfully partnerships with customers and peers
- Detail oriented
- High Customer Service orientation

📌 Automation Analyst (San Pedro Garza García)
🏢 Johnson Controls
📍 San Pedro Garza García