**Customer Service Specialist**
Augusta Sportswear de Mexico - Momentec Brands
**Job Type**: Full-Time
Location: On-Site (Merida, Yucatan)
As a Customer Service Specialist (CSS), you will serve as a trusted and empathetic point of contact for our customers. Your primary goal will be to provide timely, accurate, and effective solutions while fostering a positive and professional experience. In this role, you will:
- Identify customer needs, provide solutions, and offer best-in-class support for product inquiries and order resolutions.
- Take and accurately enter sales orders with a strong attention to detail.
- Work with internal teams to ensure seamless resolution of customer concerns.
- Approach every interaction with empathy and a solutions-driven mindset, ensuring customers feel valued and supported.
Qualifications:
- English: Business fluent or native proficiency.
- High school diploma or equivalent.
- Minimum 2 years of experience in a call center or customer support role.
- Strong computer skills; ERP and CRM experience is required.




- Effective communication skills, including the ability to interact with company executives.
- Team-oriented, proactive mindset, and excellent organizational skills.
- Ability to multitask, prioritize tasks effectively, and work independently with mínimal supervision.
Why Join Us?
Be part of a supportive team that values innovation, collaboration, and growth.
Gain valuable experience in customer engagement while contributing to a growing company.
Work in a fast-paced, positive environment where your contributions make a real difference. growth.
Pay: From $1.00 per month
Pregunta(s) de postulación:
- Can you share your salary expectations for this role?
- What is your current employment status?
- Can you share your location and if it affects your ability to commute or relocate for this position?
Idioma:
- Inglés (Obligatorio)
Work Location: In person
Expected Start Date: 06/01/2025

📌 Customer Service Specialist (Mérida)
🏢 Augusta Sportswear Brands México
📍 Mérida