**Gordian Staffing, A New Way of HR.**
We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
**About our client**:
A Community Association Management Company that believes integrity, trust, experience, and support are a crucial part of building and maintaining a community. They encourage their team to actively participate in growing their business by helping define best practices every day.
- We are looking for a _**Customer Service Specialist**_to provide exceptional customer service and quality administrative support to internal and external clients._
**Responsibilities**:
- Review, assign, and follow-up for work orders.
- Manage deadlines related to work order tasks.
- Escalate items requiring support to higher-level Community Support team members or the Community Manager.
- Update vendors assigned to the Community as requested.
- Other duties and special projects as assigned.
**Work Schedule**:
- Monday to Friday_
- _Regular schedule:_ 10:00 a.m. to 7:00 p.m. CST MX
- _During daylight saving:
_9:00 a.m. 6:00 p.m. CST MX
**Benefits**:
- Competitive Salary (According to experience)
- Law benefits
- Remote Work
- Work Stability
- Computer equipment
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)
- After the first 3 months, we add the following:_
- Minor medical insurance (Clinic may vary according to your city).
- Food vouchers (10% of the gross salary).
- Restaurant tickets.
- Saving fund (8% of the gross salary).
**Minimum requirements**:
**MUST: Advanced English (Strong communication skills: writing and speaking).**
- 3 years of experience with customer service and administrative tasks.
- Previous experience in positions in the hospitality industry is desired.
**Skills**:
- Organized
- Empathetic
- Good Listener
- Customer Oriented
- Assertive
Pay: $16,000.00 - $20,000.00 per month
Application Question(s):
- Where are you located?
- What are your salary expectations?
**Experience**:
- customer service / administrative activities: 3 years (preferred)
**Language**:
- English (preferred)
Work Location: Remote