**albo**
albo is a leading fintech company offering financial products to individuals and SMB’s with the mission to bring financial freedom to everyone everywhere.
**About the role**
As our Commercial Operations Analyst, you’ll implement sales operations initiatives and manage new and current VIP accounts. We are looking for a problem-solving and energetic professional to help us grow our customer base.
**What would you do?**
- Implement sales operations initiatives.
- Oversee the implementation of new accounts.
- Solve time-sensitive sales pain points to get deals across the line.
- Manage existing VIP accounts and assist with new account creations.
- Track key performance indicators (KPIs) to measure the impact of sales implementation in regular reports.
- Manage projects related to sales optimization processes derived from onboarding implementation with customers.
- Develop strong relationships with internal and external stakeholders to ensure successful project execution.
- Partner closely with albo Product team to iterate solutions to drive product strategy aligned with strategic partner needs.




- Develop customer relationships through strategic conversations to understand a prospect’s business objectives.
- Monitor and manage client expectations and perception pre and post-product delivery.
- Provide comprehensive operational support to the sales organization, including but not limited to account and opportunity management and support case responses.
- Become an expert in albo products toffectively communicate the company's mission, value proposition, and vision to prospects, customers, and partners.
**About you and what type of skills you’ll need**:
- Business development background focusing on strategic account management and project management knowledge.
- CRM management.
- Experience in customer service and B2C/B2B sales.
- Strong objection handling and negotiation skills.
- Excellent oral and written communication.
- Previous experience in banking or financial services is a plus.
- Proactivity, attention to detail, problem-solving initiative, adaptability to change, and process improvement.
- Excellent organizational and time management skills.

📌 Commercial Operations Analyst (Ciudad de México)
🏢 Albo
📍 Ciudad de México