**Key Responsibilities**:
- Serve as the primary point of contact for Neostella with each assigned client.
- Build and maintain the client’s trust through demonstrated expertise, communication, and a solutions mindset.
- Lead each assigned client’s design portion of their implementation and product integrations.
- Facilitate client meetings including design, workflow, and review sessions.
- Coordinate, direct, and collaborate with supporting team members.
**Requirements**:
- Quickly understand unfamiliar systems to draw parallels to Filevine
- Superb English language oral and written communication skills
- You enjoy being on calls and solving problems in real time
- Ability to effectively direct meetings with multiple stakeholders
- Ability to navigate working in 10+ simultaneous client implementations
- Collaboration & delegation
- Experience implementing or using Filevine in a firm is preferred
- Experience in an administrative role in a law firm or legal department is preferred
- Software implementation is preferred
- Certified Filevine Admin is preferred
**Benefits

📌 Implementation Specialist (Guadalajara)
🏢 Neostella
📍 Guadalajara