Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
**Responsibilities**:
- Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
- Support in performing the monitoring review that augment the principles defined per ARCM (Activity, Risk, Control & Monitoring)
- Support in the end-to-end monitoring of the controls as defined in Risk Management policy
- Participate in strategic initiatives for control performance enhancement, etc.
- Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
- Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
- Help to identify any monitoring breaks and suggest enhancements
- Assisting in the creation and maintenance of reports for control tracking and analysis
- Help to identify risks across the business and organize cross-functional solutions
**Qualifications**:
- Minimum of 2-5 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Ability to identify, measure, and manage key risks and controls.
- Good knowledge in the development and execution for controls.




- Experience in control related functions in the financial industry.
- Experience in implementing sustainable solutions and improving processes.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi’s Policies, Standards, and Procedures.
- Good analytical skills to evaluate complex risk and control activities and processes.
- Excellent verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Problem-solving and decision-making skills.
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
**Education**:
Bachelor's/University degree or equivalent experience
**Principales actividades**:
- Identificación de Riesgos en los procesos
- Monitoreo de evidencias
- Redacción de líneas PARCM (Process, Activity, Risk. Control, Management)
- Documentación de nuevos procesos (Redacción, Elaboración de diagramas de flujo, narrativas, etc)
**Requerimientos**
- Al menos 2 años de experiência relevante en áreas de control.
- Conocimiento de Políticas del Banco (AML, Seguridad de la información, etc)
- Experiência en identificación de Riesgos de procesos establecidos.
- Dominio de Microsoft Office (MS Excel, Power Point, Visio). Deseable conocimiento de Open Pages
- Alto grado de atención al detalle y calidad.
- Demuestra de manera constante habilidades de comunicación escrita y verbal, clara y concisa.
- Habilidades demostradas de análisis y resolución de problemas.
- Habilidades efectivas de planificación y organización.
- Capacidad para presentar un argumento convincente a favor de las ideas e iniciativas al escuchar y articular un punto de vista persuasivo.
- Interpretación de reportes para la presentación de resultados**Job Family Group**:
Controls Governance & Oversight
- **Job Family**:
Quality Assurance, Monitoring & Testing
- **Time Type**:
Full time-
- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._

📌 Banamex - Analista Sr de Control - Captación (Ciudad de México)
🏢 Citi
📍 Ciudad de México