**Description**:
**Talentek by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services.
We have been impacting the world **since 2018** and want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
As a **customer support representative,**you will negotiate and look for new potential clients.
Some of your responsibilities are but are not limited to:
- Take check calls from drivers to obtain location updates, ensure they are on time, and identify any possible issues or delays.
- Verify that loads have arrived on time and in good condition.
- Update customer websites with arrivals, departures, delays, etc., as required.
- Update receivers and customers on the status of loads.
- Properly document all of the daily calls as received stating the exact details of the load at the time of each call.
**Requirements**:




**What would help you succeed**:
- Believe and love what you do.
- Sense of Urgency.
- Discipline.
- Responsible.
- Good customer service skills.
**Minimum requirements**:
- **Studies**:International Business, Business Administration, Foreign Languages, Logistics, Accounting, Finance, or other related administrative fields.
- **Experience**:At least 1 year of experience in Custumer service or Logistics experience is a plus.
- **Language**: Good English skills. B2+ or higher is preferred.
**Perks**:
- **Schedule**: Monday to Friday 10:30 a.m. - 7:00 p.m. **(following US Calendar)**:
- **Location**: On-site in Mexico City, Mitikah Towers.
- **Contract**: Individual contract
- **Salary**:$18.000 MXN
**Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?

📌 Customer Support - On-site Mexico City (Ciudad de México)
🏢 Talentek By Hubtek
📍 Ciudad de México