**Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!**
**Primary purpose of the position**:
The role of the Shared Services Associate Analyst is to execute a sub process within a business process area. In completing daily actionable steps, the Associate Analyst role completes various deliverables by accurately entering data, quickly resolving problems, managing documents, communicating with internal/external customers, looking for process improvement opportunities, and being accountable for the seamless execution of a sub process. Associate Analysts are critical to the successful operation of Global Business Services (GBS) Delivery Centers by serving as a high-performing member of the end-to-end process team.
**Essential Responsible Areas**:
- Execute established operational processes within the business capability end-to-end process, following standardized procedures and guidelines.
- Achieves thoroughness and accuracy when accomplishing tasks by spotting inconsistencies to produce accurate work.
- Work closely with team members to ensure seamless handoffs and collaboration throughout the process.
- Researches issues, collects data, analyzes information and/or root cause, and finds resolution to discrepancies in a timely manner. Escalates as appropriate to different stakeholders.
- Acts as the primary point of contact in the execution of day-to-day tasks including answering questions, resolving issues, and providing analysis.
- Positively interacts with team members and internal/external customers to provide high-quality outcomes.




- Promotes the spirit of team work and personal accountability through strong collaboration, effective communication, and support in additional ad-hoc project work
- Takes initiative to identify inefficiencies within processes and advocates for improved efficiency, performance and quality. May participate in process improvement exercises
- Adheres to organizational standards, maintains accurate records and documentation, and follows SOPs to ensure adherence to SOX and/or regulatory requirements (where applicable)
- All other assignments associated with above mentioned tasks, which employer assigns to employee.
**Region Specific Responsible Areas**:
**Manager may add details for specific functional area when posting externally for recruitment, such as collections from customers, etc.. Provide additional clarity on bullet point #1
Business Capability Departments:
**Account to Report**: Process Accounting Transactions - see associate accountant role
**Customer to Cash**: Accounts Receivable: Customer collections role, heavy external customer facing.
**Source to Pay**: Accountants Payable: Process purchasing activities and payments to vendors. Internal customer facing role.
**Plan to Deliver**: Supply chain processing activities.
**Hire to Retire**: Employment processing activities.
**Position Requirement & competencies**:
**Professional & Education Qualification**




- Bachelors degree in Business or related field; equivalent work experience in functional area may be substituted
- Preferred job related experience in functional area, not required
**Skills**
- Strong skills in organization, multi-tasking, consistent accuracy, customer service, effective communication, analysis, problem solving
- Quick to learn new tasks, develop skills, and adopt change
- Advanced language skills to include fluency in English, both written and verbal
**Knowledge**
- Preferred SAP and/or JDE experience
- Strong proficiency in Microsoft Suite
**Compensation & Benefits**
**- Hiring Salary Range**: $ xxx,xxx
- xxx,xxx (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
- (This role will be eligible to participate in the annual incentive compensation plan.)
- Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more.
When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles that enable our customers to contribute to a better world.
Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging.
Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.
Please note the advertised job title might vary from the job title on the contract due to local job title structure and general HR systems.
No agencies please.
Job Grade: Global Grade 8

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