**What You'll Do ?**
The role is responsible for supporting vehicle engineering in the implementation and monitoring of quality requirements across manufacturing plants. This position ensures alignment with global quality standards and contributes to the successful launch of new products by maintaining documentation, and managing quality-related projects.
**Responsibilities**
- Support vehicle engineering in implementing Quality Requirements and ensuring alignment with global standards.
- Actively participate in Plant Quality Manager and Launch Quality Manager meetings to drive continuous improvement.
- Manage quality-related projects assigned by the Quality Shop Director.
- Present clear problem definitions and provide technical mentorship to Assembly Plant and Engineering Staff.
- Support the launch of new products in the plant when applicable.
- Monitor consistency with Global Metric Definitions and Performance.
- Maintain documentation for Launch Manufacturing Quality Readiness Reviews.
- Ensure proficiency in GM Quality System / GMS BIQ and the Quality Launch Plan.
- Coach, teach, and audit elements of the GM Quality Manual and GMS BIQ Principles.
- Provide direct, honest, and professional feedback to Plant Staff and Executive Leadership.
- Maintain and update Quality Requirements and deviations from plants.
- Maintain Cost of Quality reports by Plant.
**Job Title**
JR- Customer Quality Engineer (Level 6)
**Work**Appropriately**
On Site: This position requires to work on site on a full-time basis.
**Required Qualifications**:
- Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Chemical Engineering, Mechatronics, and all Engineering related or related experience.
- Required experience in similar position: 3 years.
- English Level: Advanced.
- Experience in customer interaction and warranty-related processes.




**Preferred Qualifications**:
- Availability to travel as needed.
- Strong results-oriented mindset with a focus on meeting quality and performance goals.
- Proven problem-solving skills in complex manufacturing or engineering environments.
- Excellent communication and collaboration skills across cross-functional teams.
In case you need any reasonable adjustment to continue with your process, let your recruiter know.
**"**General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and integral customer base is closely linked to the diversity and inclusion that we experience within General Motors."

**About GM**:
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

**Why Join Us**:
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

**Non-Discrimination and Equal Employment Opportunities**:
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

**Accommodations**:

📌 Customer Quality Engineer (Toluca de Lerdo)
🏢 General Motors
📍 Toluca de Lerdo