**Main Functions**
- attend department regular meetings
- handle, analyze domestic and foreign customer PO, follow and arrange delivery
- handle abnormal events
- coordinate with logistics forwarder for export declaration and settlement
- Check the invoiceable, arrange for the Finance Dept to issue invoice, check the invoice， send invoice to customers.
- Check and confirm the received foreign currency
- Control and consume FG inventory
- Update the Delivery Risk Alarm
- Analyze critical customer consumption
- book the payments of export logistic forwarder
- assist other departments with complaints from domestic and foreign customers
- Assist Finance Dept. for receivables collection
- complete other temporary jobs arranged by the leaders
**Other Requirement**
- Grade: Bachelor’s degree in Undergraduate / International Trade or Logstics.
- Languages:



Intermediate spoken and written English (assessment will be performed)
- Minimum one to two years’ experience in area
- Good at MS Office, especially, Excel, Word, PPT, Outlook
- Work Schedule: In person from Monday to Friday from 8:00 am to 5:30 pm.
- Competitive salary and benefits according to experience and profile evaluation.
Tipo de puesto: Tiempo completo
Beneficios:
- Estacionamiento de la empresa
- Protegido de gastos médicos mayores
- Seguro de vida
- Uniformes gratuitos
- Vales de despensa
Experiência:
- servicio del cliente: 1 año (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Licencia/Certificación:
- Licenciatura (Obligatorio)
Lugar de trabajo: Empleo presencial
Fecha de inicio prevista: 18/08/2025

📌 Logistical Customer Service (Las Hadas)
🏢 SHILANMU MEXICO
📍 Las Hadas