**Responsibilities**:
- Coordinates activities of the project team, identifies necessary resources and develops schedules to meet completion deadlines.
- Verifies project team adherence to control and risk implementations as well as standards and process changes.
- Determines scope and impact of project risks and issues; raises and resolves issues.
- Applies good understanding of concepts and procedures within own IT project leadership area to resolve issues.
- Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
- Directly impacts the IT project leadership area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.
- Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
**Qualifications**:
- 5-8 years experience in an IT project leadership role with commensurate people management experience.
**Education**:
- Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**Required Skills**:
- ** Technical Skills**:
- A solid understanding of software development methodologies, including Scrum, Kanban, and SAFe.
- Familiarity with agile project management tools, such as Jira, Confluence, or Azure DevOps.
- Basic understanding of software development technologies and architectures.




- Experience with continuous integration and continuous delivery (CI/CD) practices.
- ** Soft Skills**:
- Excellent communication, facilitation, and coaching skills.
- Strong problem-solving and conflict-resolution abilities.
- Ability to influence and lead without direct authority.
- A passion for continuous learning and improvement.
- Strong interpersonal skills and the ability to work effectively with diverse teams.
- ** Experience and Certifications**:
- Bachelor's degree in computer science, engineering, or a related field.
- Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.
- Proven experience as a Scrum Master in a software development environment.
- Experience working with distributed teams and stakeholders.
- Experience in the financial services industry, particularly with supplier finance programs, is a plus.
**Responsibilities**
- ** Facilitation and Coaching**:
- Facilitate Scrum events, including sprint planning, daily scrums, sprint reviews, and sprint retrospectives, ensuring they are productive and efficient.
- Coach the development team on agile principles and practices, helping them to become self-organizing and high-performing.
- Guide the team in effective backlog management and sprint planning, ensuring alignment with product goals and priorities.
- ** Impediment Removal**:




- Identify and remove impediments that hinder the team's progress, escalating issues to appropriate channels when necessary.
- Work with the team and stakeholders to resolve conflicts and promote collaboration.
- Ensure a smooth and efficient workflow, minimizing disruptions and maximizing productivity.
- ** Collaboration and Communication**:
- Foster a collaborative and transparent environment, encouraging open communication and knowledge sharing.
- Work closely with the Product Owner to ensure the product backlog is well-defined, prioritized, and understood by the team.
- Communicate project status, risks, and issues to stakeholders, providing regular updates and managing expectations.
- ** Process Improvement**:
- Continuously evaluate and improve the team's processes and practices, identifying areas for optimization.
- Promote the adoption of agile best practices and industry standards.
- Facilitate discussions and experiments to identify and implement innovative solutions.
- ** Metrics and Reporting**:
- Track and report on team performance metrics, such as sprint velocity, burndown rates, and defect density.
- Use data to identify trends and areas for improvement.
- Provide regular reports to stakeholders on project progress and team performance.**Job Family Group**:
Technology
- **Job Family**:
Technology Project Management
- **Time Type**:
Full time
- **Most Relevant Skills**
Please see the requirements listed above.
- **Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.-
- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._

📌 IT Project Senior Analyst (Ciudad de México)
🏢 Citi
📍 Ciudad de México