**About Us**
At Certu Systems, we’re redefining logistics with AI-powered execution. Our customers — some of the world’s largest manufacturers and distributors — rely on us to deliver measurable results: faster shipments, lower costs, and fewer headaches. We don’t get paid unless they save — so execution, discipline, and customer trust are everything.
We’re looking for a top performer in execution and customer impact — someone who thrives in fast-moving environments, earns customer trust immediately, and knows how to take messy, high-stakes situations and bring clarity, speed, and results.
**What You’ll Do**
- Be the trusted partner for our customers, ensuring their operations run smoothly every day.
- Step into problems and own them — from late shipments to broken processes — driving resolution without waiting for instructions.
- Track and improve key results: on-time deliveries, dock throughput, dwell/detention, order processing speed, and cost savings.
- Communicate with impact: update executives in plain business terms, guide frontline teams with tactical clarity.
- Spot hidden inefficiencies and design practical fixes — fewer manual touches, less firefighting, more discipline.
- Shape how Certu scales: your feedback will directly influence our AI platform and playbooks.
**Who You Are**
- Outcome-driven - you measure yourself by impact, not effort.
- Customer-obsessed - you anticipate needs, build trust fast, and never leave issues hanging.
- Execution powerhouse - when things get messy, you’re the calm center who gets it done.
- Resilient and resourceful - you thrive in ambiguity and figure things out without a playbook.
- Analytical and practical - you can spot patterns in data and translate them into action at the dock, in the boardroom, or both.
- Natural leader without the title - people look to you because you take charge without being told, drive alignment and deliver results.
**Superstar Test**
This role isn’t for everyone.



You might be the right fit if you can nod confidently at least 3 of these:
- You’ve been the person leadership trusted with “fix it now” problems — and you delivered.
- You require mínimal supervision. When given a destination and direction, you figured out to get there and brought everyone along with you.
- You’ve stepped into chaos (a failing project, a late shipment, a broken process) and turned it around.
- You’ve earned customer trust quickly — from frontline staff to executives — because you could back up your words with action.
- You can show specific results you’ve delivered: hours saved, % improvements, $ reduced, or throughput increased.
- You’re energized by ambiguity — where others freeze, you find a way forward.
If this sounds like you, we’d love to talk.
**What You Bring**
- A track record of driving measurable results in high-pressure roles (whether in operations, consulting, startups, supply chain, or any environment where failure wasn’t an option).
- Examples where you turned chaos into order — cutting costs, saving time, or hitting critical deadlines.
- Comfort working with both technology and people: from ERPs to AI technologies, from truck drivers to CFOs/COOs.
- A reputation as a great communicator — concise, clear, and to the point, able to cut through noise and get everyone aligned fast.
**Why Join Us**
- High-impact seat at a Carnegie Mellon-backed AI startup changing how logistics is run.
- Exposure to Fortune 500 supply chains and global distribution networks.
- Competitive compensation with performance-based upside.
- Growth path into leadership roles in execution, customer impact, or product strategy.
If you’re known as the person people call when things absolutely must get done — we want you.
Tipo de puesto: Jornada completa
Pregunta(s) de postulación:
- Do you meet at least 3 of the Superstar Test ?
- Can you comfortably commute to the office location?
- Are you comfortable with working a 24/7 rotation schedule?
- Are you legally authorized to work in Mexico?
Lugar de trabajo: Empleo presencial

📌 Execution & Customer Impact Role (Santa Fe)
🏢 Certu Systems
📍 Santa Fe