**Position: E-Commerce Manager (TikTok Shop Operations)**
**Location**: Remote (Mexico only)
**Employment Type**: Full-Time
**Company**: Spotlight Media
**Language Requirement**: Full professional proficiency in English
**About Spotlight Media**:
Spotlight Media is an official TikTok Shop Partner and one of the fastest-growing agencies in social commerce.
As we expand our team, we are seeking an **ecommerce/account manager** to support and scale our operational execution on TikTok Shop. This role is ideal for someone who is not only **highly detail-oriented and organized**, but also **deeply curious about social commerce** and eager to grow within a fast-moving, general environment.
**Role Overview**:
This is a hands-on, implementation-driven role with a consultative mindset. You will work across campaign operations, creator coordination, and content implementation. While you’ll support multiple client accounts, your value will come from your ability to **understand problems, take ownership of tasks, and grow into a strategic operator**.
We are looking for someone who is **moldable**—who thrives on learning, takes feedback well, and has a genuine interest in how commerce and content intersect on platforms like TikTok.
**Key Responsibilities**:
**TikTok Shop Operations**:
- Register campaigns, flash sales, and backend promotions
- Coordinate sample orders and product logistics




- Manage CRM campaign setup using platforms such as FloDesk
**Creator & Community Coordination**:
- Draft and maintain content guideline documents for creators
- Track sample requests, deliveries, and creator compliance
- Communicate with creators and internal teams via Slack, MessageBird, and related tools
**Content & Ads Execution**:
- Identify strong-performing TikTok Shop content and surface top creatives
- Rotate in new ads and flag creatives for potential boost
- Support cross-functional teams with content and performance documentation
**Platform Tools & Integrations**:
- Assist with one-off execution tasks such as Silk Connector setup
- Coordinate with technical and client-facing teams on special projects
- Based in **Mexico**with **full professional fluency in English**:
- 1-3 years of experience in e-commerce, digital marketing, consulting, or operations
- Demonstrated interest in **social commerce**, influencer marketing, or TikTok trends
- Strong attention to detail and an ability to **execute with speed and precision**:
- Comfortable navigating new platforms and tools; eager to learn through doing
- Adaptable and coachable with a growth mindset—**you take feedback and run with it**:
- Strong communicator and problem-solver; takes ownership of outcomes
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📌 Ecommerce Manager (Tiktok Shop) (México)
🏢 Spotlight Media
📍 México