Client Onboarding Specialist (Ciudad de México)

Client Onboarding Specialist (Ciudad de México)

16 ago
|
DashClicks
|
Ciudad de México

16 ago

DashClicks

Ciudad de México

Profile: Onboarding Sales Specialist
Location: Latin America (Remote/Work from Home)
Shift: 9 am to 5:30 pm EST
CV: Kindly share the English version of the CV.

As we rapidly scale ClickGrow, we are looking for a high-energy, technical, and sales-driven Onboarding Sales Specialist based in Latin America. In this role, you will be the face of the company for our newest trial users. You aren't just helping them click buttons; you are the strategic advisor who bridges the gap between 'signing up for a trial' and fully committing to their paid growth plan.

This is a high-impact, revenue-generating role. You will lead rapid-fire, 30-minute interactive Zoom sessions with free-trial users. Your dual mission is to ensure their account is technically configured for immediate value, while actively uncovering their business pain points, pitching higher-tier plans, and pushing paid conversions over the finish line. The job description does not constitute a contract of employment and is subject to managerial discretion.

Key Responsibilities:
- Drive Paid Conversions:



Actively guide trial users through their journey, leveraging onboarding sessions as strategic touchpoints to demonstrate ROI, overcome objections, and secure long-term paid subscriptions before or at the end of their trial.
- Lead Value-Driven Onboarding: Conduct back-to-back, 30-minute Zoom sessions with trial users, ensuring end-to-end account setup (API integrations, tracking installations, dashboard configurations).
- Consultative Upselling: Identify user growth goals during calls to recommend and sell relevant product upgrades, add-ons, or higher-tier plans that directly align with their business needs.
- Handle Sales Objections: Confidently address friction points regarding pricing, features, or competitor comparisons, turning skeptical trial users into enthusiastic, long-term paid customers.
- Maintain Pipeline Discipline: Diligently track trial user interactions, conversion status, and follow-ups within ou

📌 Client Onboarding Specialist (Ciudad de México)
🏢 DashClicks
📍 Ciudad de México

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