**Job Summary**
Responsible for addressing the needs of our customers and sales representatives by carefully reviewing and processing all documents received in the shared inbox. This role requires timely follow-up and execution of the appropriate procedures for each request.
**Responsibilities**
- Process all incoming documents following established procedures.
- Maintain the assigned site or region with mínimal backlog and ensure accurate processing.
- Provide detailed attention to the coordination and shipment of products within the United States.
**Requirements**:
- High school diploma or equivalent.
- 2 to 4 years of customer service experience.
- Oracle knowledge (preferred).
- Strong attention to detail.
- Sense of urgency.
- Computer proficiency.
- English proficiency (reading, writing, and speaking).
**KINDLY UPLOAD YOUR ENGLISH RESUME**
Application Question(s):
- Why are you interested in participate in this process?
- What is your minimum gross daily salary expectation?
**Education**:
- High school or equivalent (preferred)
**Language**:
- more than 90% English (required)
Work Location: Hybrid remote in Tijuana, B.C.