**About the Company**:
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
**The Role You'll Play**:
- Drive People & Culture operational excellence by executing core processes across the employee lifecycle with a precision, accuracy, timeliness, and compliance
- Maintain comprehensive employee data integrity across people systems, ensuring meticulous updates are processed correctly and documented according to established standards
- Conduct proactive data audits to identify and resolve potential discrepancies of people data and proactively flag discrepancies or risks for resolution
- Coordinate immigration-related cases in partnership with external vendors, following defined workflows and escalation paths
- Develop and maintain standard operating procedures SOPs to support consistency and knowledge sharing
- Collaborate across cross -functional teams to ensure employee data changes are reflected accurately across systems
- Identify process gaps or inefficiencies and recommend improvements to enhance operational efficiency
- Support compliance requirements including I‑9 documentation, E‑Verify submissions, record retention, and audit preparation
- Manage P&C; mailbox and comfortable supporting employees with policy, process, and system questions in a helpful,



service-oriented manner Provide exceptional employee support through a service-oriented approach to policy, process, and system inquiries
**Experience You Bring**:
- 1+ years of related experience in People & Culture Operations, ideally in a fast-paced, high-growth environment
- Proven ability to execute People Operations processes within established frameworks
- Exceptional attention to detail with a track record of maintaining high data accuracy standards
- Proficiency in working with defined procedures, policies, and approval structures
- Ability to manage multiple transactional workflows while meeting critical deadlines
- Experience escalating non-standard cases or potential risks appropriately
- Collaborative, solution-oriented mindset with a passion for continuous process improvement
- Experience in appropriately escalating non-standard cases or potential risks
- Collaborative, solutions-oriented mindset with a passion for continuous process improvement
**Have we piqued your curiosity?**:
Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
- Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals._

📌 P&C Operations Partner (Contract) (Monterrey)
🏢 Playlist
📍 Monterrey