We are seeking an experienced Client Intake & Care Specialist who brings maturity,
reliability, and a genuine desire to help others. This role is ideal for a seasoned
professional looking for meaningful remote work in a supportive, purpose-driven
environment.
**Who This Role Is For**:
You are a dependable professional with 10+ years of experience in reception,
administrative support, customer care, or service-based roles. You thrive on helping
people, staying organized, and following through. You’re comfortable working
remotely, learning new systems, and communicating with compassion and clarity.
You value stability and are looking for a long-term role where your experience truly
matters.
**Key Responsibilities**
Client Intake & Follow-Up
-Conduct initial intake conversations with empathy and professionalism
-Schedule consultations and follow up with prospects who have not yet
booked
-Provide clear explanations of next steps and required documents
Administrative & Case Support
-Enter and update client information in internal systems
-Prepare contracts and process payments
-Track follow-ups and ensure no client is left without a response
-Assist with document collection and basic file organization-Support internal teams with administrative tasks as needed
Client Care & Communication




-Serve as a calm, reassuring point of contact for clients
-Handle sensitive situations with patience and discretion
-Maintain detailed notes and communicate accurately across departments
**Required Experience & Qualifications**
-Minimum 5 years of experience in one or more of the following:
○ Receptionist or front desk
○ Administrative or executive support
○ Customer service or client care
○ Office management or support services
-Proven history of long-term employment (longevity matters to us)
-Strong written and verbal communication skills
-Reliable internet connection and quiet remote workspace
-Organized, detail-oriented, and dependable
**Compensation**
- **Starting salary**: MXN $18,000 gross per month
- **Growth opportunities**: Performance-based growth starting in the first year
**Advanced English proficiency is required**
Sueldo: $15,000.00 - $18,000.00 al mes
Pregunta(s) de postulación:
- ¿Puedes mantener una conversación cualificado en inglés (hablada y escrita)?
- ¿Tienes al menos 1 año de experiência en atención al cliente y administración?
- ¿Cuentas con experiência previa trabajando de forma remota?
Lugar de trabajo: Empleo remoto

📌 Especialista en Experiencia del Cliente y Contratos (Remoto) Bilingüe (México)
🏢 COURTPAL, DE C.V
📍 México