Be part of building a safer digital world
Are you detail-oriented and passionate about online platforms? Do you enjoy analyzing content and making decisions that create a real impact? We are looking for a Content Moderator / Content Analyst / Trust & Safety Specialist to join our team in Guadalajara . In this role, you will help ensure that digital platforms remain safe, engaging, and compliant, protecting millions of users worldwide.
What you’ll do
Review and moderate user-generated content (text, images, videos) across digital platforms

Identify and take action on inappropriate, offensive, or non-compliant content

Apply community guidelines, policies, and compliance standards

Escalate sensitive or complex cases to appropriate teams (Quality, Policy, Legal)

Maintain accuracy and productivity aligned with KPIs and SLAs

Analyze content trends, user behavior, and patterns

Collaborating with cross-functional teams such as Quality Assurance (QA), Customer Support, and Operations

Ensure documentation and reporting of moderation actions

What we’re looking for
Experience 1–2 years in:

Content moderation

Customer service / BPO / Call Center

Quality Analyst / QA / Content Auditor





Social Media / Digital Content / Community Management

Required Skills
Strong attention to detail

Critical thinking and decision-making

Ability to work in a high-volume / fast-paced environment

Strong written communication skills (English preferred)

Ability to apply guidelines and policies consistently

Basic computer skills (MS Office, digital tools, platforms)

Preferred Qualifications
Experience in Trust & Safety / Content Review / Risk Analysis

Background in digital media, journalism, or social networks

Familiarity with: Community guidelines, Online safety standards, Policy enforcement processes

Why join us?
Work with integral clients in digital platforms and technology

Build a career in the growing Content Moderation / Trust & Safety industry

Collaborative environment with learning and development opportunities

Gain experience in QA, analytics, operations, and digital compliance

Important to know
This role involves reviewing high volumes of online content

Some content may be sensitive in nature

Training and support will be provided Location Guadalajara, Jalisco (On-site)

📌 Content Moderator (Guadalajara)
🏢 Valce Talent Solutions
📍 Guadalajara