**Position Summary**:
**Why Work for**CaptiveAire**?**
- Nation's leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
- Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
- Mission: to provide the highest quality products and service to our users at the lowest possible price
- Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos
**What our employees have to say**:
- There is _never_ a day you _don't_ _learn something new a_t _CaptiveAi_re_. _I am able to learn something new due to the freedom to take on new tasks independently and problem solv_e._
- I love the mindset of continuous learning and pushing the bounds of your capabilities_ _and knowledge. I love the people I work with and the in-office work environment. I love how _Captiveaire_ is all about connections, with customers, coworkers, end users, and everyone in between._
- One of the things I appreciate most about _CaptiveAire_ is how strongly it embodies the entrepreneurial spirit. _I'm_ empowered with the autonomy to manage my work independently, while also _benefiting_ from the robust support and resources of a large, well-established company_._
- CaptiveAire_ is fast-moving _and no-_nonsense. We _operate_ _differently_ than any other company that _I've_ worked for with our decentralized structure. Quick action is taken when _a good idea_ is presented.



We are focused on end users where the rest of the industry is very short-sighted. _**_We are on the front lines, actively changing the landscape of the HVAC industry._**
Learn more about CaptiveAire and our products here
**A Day in the Life**:
A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.
Typical tasks include:
- Outside sales meetings and calls to build relationships with existing and new customers
- Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
- Service and technical support of existing equipment
- Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, visiting new customers, or expanding contacts with an existing account.
**Comments** from some of ou**r sales engineers**:
- Every day I get to help someone. Whether _it's_ an engineer with a design,



a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people _skills_ and business skills every day._
- Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding._
- I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market._
**Primary Job Responsibilities**:
- Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
- Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
- Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos.
- Research and develop new business opportunities with new and existing users.
- Top notch customer service and willingness to go above and beyond to serve the customer.
- Quick turnaround times a prio

📌 Technical Sales and Field Service Engineer (Monterrey)
🏢 CaptiveAire
📍 Monterrey