**General Manager for Luxury**
**Boutique Resort in Cozumel**
A nine-suite ultra luxury boutique resort in Cozumel, is seeking an exceptional General Manager to lead our operation and elevate the guest experience to the highest standards.
We are looking for a highly skilled professional who can confidently take on multiple roles across different departments, maintain operational excellence, and deliver world class service to our distinguished clientele.
Key Responsibilities:
- Food and Beverage Management: Overseeing kitchen operations, coordinating in-house and external chefs, and maintaining outstanding culinary standards.
- Room Operations & Housekeeping: Ensuring impeccably maintained suites, polished housekeeping execution, and a personalized guest experience.
- Procurement & Supplier Supervision: Managing purchasing processes, supplier performance, quality control, pricing, and inventory accuracy.
- Bar Operations: Understanding bar workflows, inventory rotation, recipes, equipment care, and best practices.
- Maintenance Oversight: Supervising preventive maintenance programs, daily repairs, and continuous improvement projects.
- Ultra Luxury Guest Services: Providing concierge level service, anticipating guest needs, and delivering tailor made experiences.
- Team Leadership: Managing teams under pressure, motivating staff, providing training, and guiding HR related solutions.
- Executive Coordination: Working directly with ownership,



overseeing ongoing projects, launching new initiatives, and preparing structured operational reports.
- Reservations Coordination: Supplying timely information to the Reservations Department and ensuring seamless execution of guest preferences and requests.
- Continuous Improvement & Experience Innovation: Leading the creation and implementation of new ideas across all departments to elevate the overall guest experience.
**Qualifications**
- Proven experience in luxury hospitality management
- Strong leadership and communication skills
- High level of organization and attention to detail
- Ability to thrive under pressure and manage multiple responsibilities
- Passion for service excellence and innovative guest experiences
- Professional fluency in English; Spanish is a strong advantage
- Based in Cozumel or willing to relocate
**How to Apply**:
If you believe you are the right fit for this role and want to join a highly personalized, luxury oriented hospitality environment, please send your CV and a brief introduction.
- **The NON NEGOTIABLE requirements are**:_
- Conversational English.
- Service attitude.
- A related Bachelor's degree.
- Experience in the field of more than 3 years.
- Previous experience in a luxury service
- Settle or reside in Cozumel, or move residence to Cozumel if needed.
GRACIAS!
Pay: From $50,****** per month
Work Location: In person

📌 General Manager - Luxury Boutique Resort In Cozumel (Quintana Roo)
🏢 Empresa líder
📍 Quintana Roo