**What is Drodat?
** Drodat is an all-in-one software suite, and CRM, for home servicing businesses in the USA.
**Job Summary**: We are seeking a Customer Success Manager to engage with new users and organizations, ensuring they maximize the potential of the Drodat platform.
The CSM will work to maintain a strong relationship with both active and trialing Drodat users.
An efficient Customer Success Manager should have great communication skills, and strong confidence using a CRM.
(TRAINING WILL BE PROVIDED)
**Deliverables**:
- Assist with client account onboarding
- Engage with new users to educate them on Drodat
- Ensure trial users convert to paid users
- Conduct regular check-ins with users
- Identify and address user challenges
Pay: $****** - $****** per hour
Expected hours: 40 per week
**Language**:
- English (required)
**Location**:
- *****, Nápoles, CDMX (preferred)
Work Location: Hybrid remote in *****, Nápoles, CDMX

📌 Customer Success Manager - Drodat Inc (Xico)
🏢 Drodat
📍 Xico