**Key Responsibilities**:
- Serve as a liaison between business users and vendors to resolve issues or escalate as needed.
- Collaborate with internal stakeholders to understand workflow requirements and ensure seamless system interoperability.
- Maintain documentation for systems configuration, integration points, and support procedures.
**Requirements**:
**Qualifications**:
- Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience).
- Experience supporting SaaS tools like Office 365, Zoom, Slack, Hive, or similar.
- Familiarity with ERP systems, preferably SAP S/4HANA.
**Knowledge, Skills and Abilities Required**:
- Highly organized
- Detailed oriented
- Team player
- Able to prioritize a heavy workload.
- Analytical problem-solving skills
- Willingness to learn and contribute whenever help is needed.
- Excellent communication skills
- Established project management skills.
**Preferred Qualifications**:
- Experience integrating SaaS platforms with ERP or other enterprise systems is a plus.
- Understanding of APIs, webhooks, or middleware tools (e.g., Dell Boomi, MuleSoft, or SAP PI/PO).
- Experience with e-commerce platforms like Shopify, BigCommerce.
**Benefits**
- Benefits by Law
- Adaptable Schedules
- Hybrid Work
- Weekends Off
- Up to 16,000 net weekly based on experience
- and More