Role: Power Automate Desktop - RPA Developer

Location: Remote in Mexico

Key Skills: One

Trust, Jetty, CRAFT AMS

Fulltime Permanent Position with HCLTech

Technical Skills

- One

Trust
- Jetty-based applications
- CRAFT AMS
- Optimizely, formerly Episerver
- Other commercial off-the-shelf, SaaS, web-based, and internally hosted applications Key.

Responsibilities

Application Administration and Configuration

- Provide day-to-day administration and technical support for assigned business applications.
- Implement configuration changes based on approved business requirements.
- Manage application settings, workflows, forms, templates, business rules, notifications, and user preferences.
- Support user access provisioning, role configuration, permission management, and periodic access reviews.
- Maintain application environments, including development, test, staging, and production, where applicable.
- Ensure configuration changes are properly documented, tested, approved, and deployed through established change-management processes.

Application Maintenance and Operations

- Take ownership of application maintenance activities, including patching, upgrades,



certificate renewals, license management, and environment health checks.
- Monitor application availability, performance, scheduled jobs, integrations, and system alerts.
- Coordinate regular maintenance windows and communicate planned outages to stakeholders.
- Maintain application support documentation, technical procedures, knowledge articles, and runbooks.
- Track product versions, vendors support timelines and upgrade requirements.
- Support backup, recovery, business continuity, and disaster recovery activities in coordination with infrastructure and cloud teams.

Soft Skills:

- Excellent verbal & written English
- Strong problem-solving and team collaboration

We offer:

- Direct Hiring, 100% payroll schema
- Benefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)
- Convenient office locations
- Great work environment
- Versátil dress code
- Multicultural environment
- Share your CV in English.
- Education Benefits

If you´re interested please send your English resume to

📌 Track Lead (México)
🏢 HCLTech
📍 México