15 ago
|
Vusion
|
Ciudad de México
15 ago
Vusion
Ciudad de México
Job Description
We build. We create impact.
As a Customer Support Technician on the After-Sales Support team, you will make a positive impact by being responsible for:
- Remotely connecting with customers to identify root causes and resolving issues
- Diagnose failures in the software operating system and in the database
- Identify hardware or infrastructure problems
- Identify, solve, or escalate setting problems during a troubleshooting
- Identify, solve, or escalate software or system problems during a troubleshooting
- Interact directly with clients via telephone and email
- Maintenance and troubleshooting
- Report bugs
- Set up and install VPN connections
📌 Customer Support Technician (Ciudad de México)
🏢 Vusion
📍 Ciudad de México