Position: Twilio Voice Technical Product Owner
Location: (Remote)
Duration: Long term contract
Experience: 12+ Years is must
Locations: Mexico or Brazil (100% remote) Resume and Linked In should be same

Interview Mode: 1st Round 30-minutes Screening, 2nd round – Technical Interview, 3rd Round – Client Interview

Mandatory Skills: Twilio Voice, IVR, Twilio Inbound & Outbound, Twilio Insights, Twilio Analytics, Contact center platform, Provider, Payer, Operations, Healthcare domain, Product Owner

- Exposure to Twilio IVR and Insights reporting

Skills needed:

- Seasoned Product Owner with 10+ years of experience as Technical PO

Must have skills –

- DB knowledge with hands on SQL skills to handle complex needs
- Familiar with end-to-end Contact Center reporting
- Interpersonal skills with the ability to handle demanding stakeholders
- Ability to convert complex business needs into User Stories with clearly articulated

Acceptance criteria:

- Familiar with Twilio Insights with product background

Familiar with healthcare compliance needs for reporting

📌 Product Owner (Ciudad de México)
🏢 Pyramid Consulting
📍 Ciudad de México